What is the Supashock Excel Control Suspension Package for Hyundai Excel?
In racing, control items are parts that are regulated and controlled by the motorsport body responsible for the category, and associated suppliers. Control items encourage competition based on driver skill and enable the motorsport body to keep costs down for drivers and teams.
Control items are all designed and manufactured to the same specifications and are tamper-proof sealed to prevent unsanctioned modifications to the part.
The Supashock Excel Control Suspension package includes 2x front struts and 2x rear struts for Hyundai Excel vehicles that compete in the Circuit Excel Racing Australia series.
The supplier (Supashock), is the only entity authorised to remove any seals and in any way disassemble the Supashock Excel Control Suspension struts.
Do I need to use the Supashock Excel Control Suspension Package to race my Hyundai Excel?
If you are racing in the official CERA Series (Circuit Excel Racing Australia), the rules state that your race car must be fit with the Supashock Excel Control Suspension package, used by all competitors.
If you are racing your Hyundai Excel in another series, you do not need to run the Supashock Excel Control Suspension package. You should still check with the governing body of the series you are racing in to make sure you comply with any rules and regulations they may have.
Is the Supashock Excel Control Suspension Package mandatory in 2023?
Yes, the package is mandatory.
Will the Supashock Excel Control Suspension Package change in 2023?
No, the suspension package will remain the same.
How can I buy the Supashock Excel Control Suspension Package?
All purchases of the Supashock Excel Control Suspension Package are facilitated through the Supashock store website – store.supashock.com
Do you have the Supashock Excel Controlled Suspension Package in stock?
If the product is showing as in-stock on the Supashock store website, then it is in stock and ready to be dispatched.
When will I receive my Supashock Excel Control Suspension Package?
Once you have placed an order, it will generally be dispatched within 24 hours. All orders are sent via express unless otherwise stated. Depending on your location, your order will be with you between 1 and 4 business days from date of dispatch.
I think I have an issue with my Supashock Excel Control Suspension Package, what do I do?
If you believe you are experiencing an issue with your Supashock Excel Control Suspension Package, that has not been caused by a racing incident or regular track use conditions, speak to a Supashock team member.
I need to send my Supashock Excel Control Suspension in for servicing or repairs, what is the process?
Before you send one or more of your Supashock Legacy or Control Excel Suspension Package dampers in for servicing or repairs, please read, understand and adhere to the process as follows:
- Cost: $240.00 AUD + GST per damper
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Included in servicing:
- Structural inspection.
- Replace damper oil.
- Replace seals.
- Re-gas.
- Dyno inspection.
- Tamper sealing.
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Repair:
- Repair work will be dealt with case by case, the Supashock team will consult the customer on repair strategy and associated costs before proceeding.
Procedure for return:
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- Fill out all details on the Service & Repair Form and email to info@supashock.com
- All parts related to the Supashock Excel Control Suspension must be included. That means the entire strut including the spring, damper, top mount, and associated hardware. Control racing parts are never to be disassembled or tampered with by the customer. If you do not send all parts, your suspension will not be serviced until all parts have been received by our technical team.
- Please book your freight according to the following details:
- Attention: Supashock Excel Program (Servicing & Repair).
- Address: 2-6 Ardtornish Street, Holden Hill SA 5088.
- Include a copy of your Service & Repair Form within the package. Packages received without matching paperwork (to the email) will not be tended to and will be the responsibility of the sender to follow up.
- Following service or repair completion, Supashock will invoice the customer for undertaken work and freight (in advance), then organise freight to your nominated address.
I need to lodge a warranty claim for my Supashock Excel Control Suspension package, what is the process?
If you believe your Control Suspension needs to be returned under warranty, Supashock takes this seriously and is happy to inspect your dampers to rectify possible issues.
Supashock is unable to accurately track events and the lifecycle of dampers across the Australian Excel Racing Series. Hence, the warranty offered for the Hyundai Excel Control Suspension Package only applies to factory defects and is valid for 30 days from date of dispatch. Warranty will not be valid after any form of track or race use. Supashock does however allow a 3 month period from date of purchase, to warrant gassing related performance issues.
As the Supashock Excel Control Suspension package is sold solely as a racing product, the warranty offered only applies to factory defects and is valid for 30 days from date of dispatch. Warranty will not be valid after any form of track or race use.
We encourage customers to rule out all possibilities of abnormal noises or behavior before returning dampers. You will find a pre-return checklist and diagnosis advice below. Dampers returned claiming for warranty that require no re-working will incur a minimum cost of $150.00 + GST per damper.
Pre-return Checklist & Diagnosis Advice:
Here are some tips to help rule out abnormalities that may be related to lack of service/cleaning, improper installation, or vehicle related issues:
- Torque up all fasteners on the damper, and suspension components/running gear.
- Ensure all bushes on suspension components are good condition, examples would include control arms and sway bars.
- Clean dampers after each racing day or weekend:
- Shaft: Water and clean cloth to remove any excess dirt, mud or grease build up.
- Strut foot & threads: Soapy water and brush.
- Spring, perches and collars: Soapy water and brush.
- Top bearing: PTFE based dry lubricant spray & compressed air.
- After a thorough cleaning, you may choose to spray the shaft and strut foot with WD40, then wipe the excess with a clean, dry cloth.
- Excess assembly grease around shaft seal: Please note the difference between grease and damper oil. Grease will settle around the shaft seal and can be wiped off. Damper oil is thin and if seals are leaking, will run on the strut foot with consistent use.
- Spring creaking: Springs are seated on self-lubricating polymer bearings. If you find the springs are making undesirable noise as they compress, you can assist the lubrication by cleaning the bearings and thinly layering Moly grease above and below the spring. To gain access for applying lubrication, simply loosen the locking collar and spring seat, and wind them down the strut foot until the spring is no longer captive.
- You can’t achieve the desired suspension set-up: The geometry of the Supashock Control Suspension has been set up on a vehicle with a straight chassis. If you are unable to achieve desired corner weights or have insufficient/excess camber, you may need to have your vehicle inspected by a professional to ensure all chassis and suspension componentry are straight.
If you need to lodge a warranty claim for one or more of your Supashock Excel Control Suspension Package struts, you will need to:
- Fill out all details on the Warranty Form and email to info@supashock.com
- Please book your freight according to the following details:
- Attention: Supashock Excel Program (Warranty).
- Address: 2-6 Ardtornish Street, Holden Hill SA 5088.
- Include a copy of your warranty form within the package, packages without matching paperwork (to the email) will not be tended to and will be the responsibility of the sender to follow up.
- Following service completion, Supashock will advise the customer of undertaken work and invoice if necessary. Supashock will advise the customer of packaging dimensions, the customer must organise freight and provide paperwork.
What is the Supashock Legacy Excel Suspension Exchange Program?
The Supashock Legacy Excel Suspension Program aims to make the 2022 Hyundai Excel Control Package more accessible for existing Supashock customers. Customers will be able to upgrade their pre-2022 package in order to meet the 2022 Control Suspension specification by sending their pre-2022 Excel package struts in to Supashock to be upgraded.
Please read and understand all information below before requesting to exchange your Supashock Legacy Excel Control package.
How it works
The initial payment on this web page covers inspection of your existing dampers, and the upgrade to new spec components listed below. The customer's damper cartridge will be retained during the upgrade process.
Parts updated:
- Strut foot
- Front & rear springs
- Front camber tops
- Tamper proof sealing & serial numbering
During the upgrade Supashock will assess wear and tear on each of the customer's existing damper cartridges. If a cartridge is outside of specification and in need of rebuilding, there will be additional cost of parts and labour for each worn or damaged cartridge.
If the quoted repair costs exceed a total of $1,978.90 including GST whilst upgrading (including purchase price), the customer will be offered the opportunity to trade their dampers for a brand new Control Spec Package for the cost of $1,978.90 including GST.
I.e. an existing Supashock customer will never pay more than the cap of $1,978.90 including GST + postage to be upgraded to the 2022 Control Spec Suspension.
The assessment and outstanding cost will be communicated with the customer and the invoice must be paid before delivery of the final product.
Purchasing & Change-over Steps
1. Select the Upgrade option from the drop-down box on the product page and add to cart.
Upon checkout, our system will record your details ready for appointment of serial/set numbers.
After purchasing, interstate customers will need to ship their existing Supashock Package to Supashock HQ for assessment and upgrade.
South Australian customers may ship their existing Supashock Package to Supashock using the below details or they may drop off according to the following times.
Any postage paid on checkout is for the return leg.
Please label your box to include your name, return address and exchange order number (provided via email post purchase).
Deposit / collection hours:
9:00am - 5:00pm, Monday to Thursday.
2. Customers will be advised on lead time of Upgrade orders when assessment is complete.
3. When complete, your Excel Control Suspension Package will be dispatched and you will receive a tracking number via email. SA customers who opt for pick up will be notified when their Excel Control Suspension Package is ready for collection.
How should I set up my Supashock Excel Control Suspension?
Setting up your vehicle is imperative to ensure your team is competitive each race weekend. Supashock's racing engineers and technicians have decades of combined experience, with hundreds of hours at the track and in the workshop testing and researching. The below data and setup sheets have been provided to aid you in testing your own suspension setups.
Twisty track - short straights setup
Fast track - long straights setup